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(9L0-004) Apple Desktop Service Exam
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Apple ACPT Certification

Apple Certified Portable Technician (ACPT) Certification

Apple Certified Portable Technician (ACPT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac MacBook Pro. ACPT certification exams emphasize identifying and resolving common OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.

Who Should Seek ACPT Certification?
ACPT certification is intended for technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills. For persons not employed by an AASP or SSA, attaining ACPT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.

How Long Is ACPT Certification Valid?
ACPT certification is valid for one year from the date of certification. Apple requires technicians employed by AASPs or SSAs to re-certify annually in order to repair in-warranty desktop products. Persons not employed by an AASP or SSA are not required to re-certify, however, Apple recommends that people stay current with their certifications by taking the annual re-certification exams.

What Is Required for Certification?
Candidates for ACPT certification are required to pass the hardware exam listed below, plus a current Mac OS X troubleshooting exam listed below:

Apple Portable Service Certification (9L0-207)
Mac OS X Support Essentials 10.6 (9L0-403)


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